Frequently Asked Question

Shipping and Delivery

HOW LONG DOES DELIVERY TAKE?

Delivery typically takes 1–3 weeks. In some cases, it may take a little longer depending on the product and your location.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship worldwide.

ARE THERE ANY CUSTOMS FEES ON ORDERS?

Orders shipped within Norway are free of customs fees. For international orders, please note that customs duties and import taxes may apply depending on your country. These charges are the responsibility of the buyer and are outside our control.

Orders and Pricing

Do the accessories shown in the photos come with the bag?

Yes.

IS THE PRICE SET?

Yes.

Returns and Refunds

What is the return policy?
How do I return an item?

Autentication

ARE THE BAGS AUTHENTIC?

Yes. All products undergo a thorough authenticity assessment before sale to ensure genuineness.

HOW CAN I KNOW THE BAGS ARE AUTHENTIC?

We only work with recognized suppliers in the vintage and pre-owned market. Our experts have experience in high-end fashion and design, and carefully inspect details such as stampings, serial numbers, symmetry, stitching and materials to verify the authenticity of every product.

About Us

DO YOU BUY BAGS FROM PRIVATE INDIVIDUALS?

We do not purchase bags from private individuals. All products in our collection are sourced through trusted suppliers and established partners in the international pre-owned luxury market.

DO YOU HAVE A PHYSICAL STORE WHERE I CAN VIEW THE ITEMS?

We are currently an online store only. However, we are always happy to assist you via email or our contact form if you have any questions about a specific product.